Chris Payson and the entire West Chester Design/Build team were excellent! Detail-oriented, personable, flexible are all words that come to my mind with this group that worked on our “whole” house project. Every person was concerned about the quality of their individual work and cared deeply about “making it right.” As a mom with two young children (and a dog), they were understanding and wonderful to work with in our home. Our job was a complicated one which involved several different bathrooms, kitchen, and living areas. Each one was completed within the budget and time frame we had agreed upon. Chris listened and understood our needs, but offered solid suggestions and ideas when we needed guidance. Thank you! We love our home so much, because of you!